Roady's Privacy Policy

Roady's Truck Stops ("Roady's," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our websites, mobile applications, rewards programs, business services, and related platforms (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

Name
Email address
Phone number
Mailing address
Business information
Driver or fleet account information
Payment or billing details
Messages, inquiries, and customer support requests

Information Collected Automatically

IP address
Browser type
Device information
Operating system
Website usage activity
Pages visited
Click behavior
Referral source
Cookies and analytics data

Information from Third Parties

We may receive information from partners, participating locations, vendors, advertisers, payment processors, loyalty platforms, or publicly available sources.

2. How We Use Information

We may use collected information to:

Provide and improve our Services
Process transactions or rewards
Respond to inquiries and customer support requests
Manage accounts and memberships
Send operational notices
Send marketing communications (where permitted by law)
Analyze website traffic and user behavior
Detect fraud, abuse, or security threats
Comply with legal obligations

3. Sharing of Information

We do not sell personal information for cash consideration in the ordinary course of business.

4. Independent Locations

Roady's is a network of independently owned and operated truck stops, travel centers, and service locations. Individual locations may collect or maintain their own customer information and may have separate privacy practices. We encourage users to review policies of specific locations when applicable.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, session replay tools, and similar technologies to:

Remember preferences
Improve performance
Measure advertising effectiveness
Analyze traffic
Personalize user experience

You may control cookies through your browser settings. Disabling cookies may affect functionality.

6. Marketing Communications

You may receive emails, texts, or promotional communications from us where permitted by law. You may opt out by:

Clicking unsubscribe links in emails
Replying STOP to text messages (if applicable)
Contacting us directly

We may still send transactional or service-related messages.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no internet transmission or storage system is guaranteed to be completely secure.

8. Data Retention

We retain information as long as reasonably necessary for business, legal, accounting, tax, fraud prevention, and operational purposes.

9. Your Privacy Rights

Depending on your state or country, you may have rights to request:

Access to personal information
Correction of inaccurate information
Deletion of certain information
Opt-out of certain data uses
Appeal denied requests where required by law

To submit a request, contact us using the information below.

10. Third-Party Links

Our Services may link to third-party websites or platforms. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children without appropriate consent where required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions become effective when posted with an updated Effective Date.

13. Contact Us

Roady's Truck Stops
O: 1 (888) 540-2909
1615 12th Ave. Rd., Suite C
Nampa, ID 83686
W: roadys.com